You can find India Post’s phone number, email address, postal address, list of social media accounts, and other contact information here.
About India Post:
India Post is the national postal service of India, which is managed by the Indian government. It provides a wide range of services such as mail delivery, money transfer, insurance, and retail services to people across the country. Here are some ways to contact India Post:
- Contact Number: You can call the India Post customer care number at 1800-266-6868 (toll-free) or 011-234-86868. These numbers are available 24×7 and you can speak to a customer care executive to resolve any queries or issues related to India Post services.
- Online: You can visit the India Post website (www.indiapost.gov.in) and use their online services for tracking packages, calculating postage rates, and locating post offices. You can also use the ‘Contact Us’ section on their website to send an email to customer support.
- Social Media: India Post is also active on social media platforms like Twitter and Facebook. You can follow their official handles to get updates on their services and interact with customer support representatives.
- Complaints: If you have any complaints or feedback regarding India Post services, you can submit a complaint through their website or call the customer care number. You can also visit the nearest post office and speak to the manager or supervisor to register a complaint.
India Post Contact Details
India Post
Contact Number :
Customer Care Toll Free Number 1800 266 6868
Call centre agent- 09.00 am to 06.00 pm (except Sunday and gazetted holidays)
IVR facility- 24 x 7
Email Address :
Official Website: https://www.indiapost.gov.in
India Post Contact Us Page : https://www.indiapost.gov.in/VAS/Pages/Content/ContactUs.aspx
Office Address :
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India Post Complaint Contact Details
Complaints
Initial Level for lodging complaints
Any complaint on the services rendered by the Department and concerning behavior of employees of the Department of Posts may be taken up with the Postmaster / In-charge of the Post Office where the transaction has taken place or Senior Superintendent / Superintendent of Post Offices.
Click here for contact details of Postmaster / In-charge of the Post Office and the name of the Region and Circle controlling the Post office by entering the name of Post office or Pincode
Click here for contact details of Chief Post Master General in whose jurisdiction the concerned Post Office is functioning
Click here for Speed Post information, Complaints and tracking problems
Insurance
Directorate of Postal Life Insurance Chanakyapuri Post Office Complex, 1st Floor New Delhi – 110021
Complaint e-mail id: plipg.dte@indiapost.gov.in
Toll Free No. – 18002666868 9:00 AM – 6:00 PM (Except Sundays & Gazetted Holidays)
For Lodging Complaint on CRM Portal of Indiapost, please following link:- https://www.indiapost.gov.in/VAS/Pages/complaintregistration.aspx
Circle Contact Details
Nodal Officers for handling COVID-19 Grievances
Pratibha Nath, DDG (PG, QA & I) ,Dak Bhawan, Sansad Marg, New Delhi – 110001 ,011-23096087, E-mail – ddgpgq@indiapost.gov.in
Circle wise – Nodal Officers for handling COVID-19 Grievances
If the complaint is still not settled
The complainant may approach the Chief Postmaster General of the respective Postal Circle at the following address. For contact details click here
If you are dissatisfied with the action taken, approach the Officers in the Postal Directorate at the following address according to the nature of complaint.
Postal Directorate
Dak Bhavan
New Delhi
110001
Contact details of the Indepenedent External Monitors (IEMs) of the Department of Posts
Smt. Sushama Vishwanath Dabak, IA&AS(Retd.)
Ex-Director General of Audit B-5,
Bhagyodya, Linking Road Extension,
Santacruz West, Mumbai- 400054
Email id – sushamadabak@gmail.com
Shri Om Prakash Singh,IPS (Retd.),
Ex-DGP, UP
M-6, Green Park Extension
New Delhi – 110016
Email id – ops2020@rediffmail.com
Web Information Manager
Dr.P.M.Saravanan
Map Direction :
Here are some useful links related to India Post:
- India Post Official Website: https://www.indiapost.gov.in/ – This is the official website of India Post where you can access various services such as tracking packages, calculating postage rates, locating post offices, and more.
- India Post Customer Care: https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/CustomerCare.aspx – This page provides information on how to contact India Post customer care through phone, email, or social media.
- India Post Complaints & Feedback: https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Feedback.aspx – This page allows you to submit complaints or feedback related to India Post services.
- India Post Postage Calculator: https://www.indiapost.gov.in/VAS/Pages/calculatepostage.aspx – This tool helps you calculate the postage rates for various postal services such as speed post, registered post, and more.
- India Post Tracking: https://www.indiapost.gov.in/VAS/Pages/trackconsignment.aspx – This tool allows you to track the status of your packages sent through India Post.
- India Post Savings Schemes: https://www.indiapost.gov.in/Financial/Pages/Content/Savings-Schemes.aspx – This page provides information on various savings schemes offered by India Post such as the Public Provident Fund (PPF), National Savings Certificates (NSC), and more.
- India Post Recruitment: https://www.indiapost.gov.in/VAS/Pages/Recruitment.aspx – This page provides information on job openings and recruitment opportunities with India Post.
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