shri mata vaishno devi katra railway station enquiry

 Railway station enquiry contact number

Indian Railway enquiry contact number

General Enquiries : 131

Reservation Enquiries : 135

IVRS : 1331 (English) 1332 (Hindi) 1333 (telugu)

 Indian Railways Customer Care Number: 139
Enquiry – General / Reservations :  131 / 132
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South Central Train Info : Click Here

For Complaint of Rail Catering/Pantry Service:

Indian Railways Toll Free Number: 1800-111-139
Indian Railways Helpline Number 24X7: 011 39340000
 Train Arrival/Departure – 131
Reservation Status – 22695959
Train Timing – 131E-mail ID :

here is a good news for Mata Vaishnodevi Yatris from IRCTC.

The IRCTC has constructed IRCTC Guest House, Food Station and Shopping Lounge at First Floor of Katra Railway Station and are offering their services at very reasonable rates. 

The details could be checked and booking could be done by clicking here.

The beautifully designed fully air conditioned (except two dormitories) hotel with in house shopping lounge,Multi Cuisine food station, double and family rooms besides dormitories.The hotel is situated in the lap of and facing Maa Vaishnodevi ji 7000 ft. high mountains.This beautiful hotel is designed in such a way that it could cater the high end gentry on the one hand and the general public on the other.The hotel is fully air conditioned ( except two dormitories) having all the facilities of 3/4 star category hotels with full view of the magnificent Maa Vaishnodevi ji mountains in front, with close proximity of Bus Stand, Main Market, Yatra Slip Counter and Helipad. 

Room Description

Air-conditioned Room

1) Standard room – standard (air conditioned) double bedded room with attach bathroom. Rent will be Rs. 1200/-per room.

2) Deluxe Room – Deluxe (air conditioned) double bedded room with attach bathroom. Rent will be Rs. 1600/-per room.


Three types of dormitories are available:

1) Ac Dormitory – AC Dormitory-with inside bathroom having fifteen (15) beds at Rs. 300/- per bed. AC Dormitory has lockable Wardrobe 

2) Non Ac Dormitory – Non-AC dormitory with common bathroom having twenty two (22) beds at Rs. 175/- per bed.

3) Ladies dormitory – Non-AC dormitory with common bathroom having six (06) beds at Rs. 175/- per bed.

Non AC Dormitory has lockable Wardrobe; facility of towel, bed-sheet, pillow slip and blanket shall be provided on the deposit of security amount.

Family Room (Air-conditioned)

Three types of family rooms are also available:

1) 03-Bedded Room – 03 beds in each room with common bathroom @ Rs. 1000/- per room.

2) 06-Bedded Room – 06 beds in each room with common bathroom @ Rs. 1800/- per room.

3) 04-Bedded Room – 04 beds in each room with attached bathroom @ Rs. 2000/- per room.

Following facilities are available: 

1. Multi Cuisine food station 
2. Shopping Lounge 
3. Large parking area 
4. In House Laundry 
6. Free Pick up & drop Banganga/Bus Stand 
7. Free Break fast & mineral water 

Other Facilities – on complimentary basis

1. One packaged drinking water bottle. 
2. One cup of Tea/ Coffee. 
3. Standard Breakfast. 

Getting There 

1. 0 Km from Railway Station ,Katra. 
2. Half Km from Bus Stand,Yatra Slip Counter 
3. 2 Km from Helipad Katra. 
3. 50 Km from Jammu Airport/Railway Station. 

Standard Check in and check out time is 12:00 Hours.

The management could be contacted for any further queries at:

Email ID: 
Phone No: 01991-203456, 203457, 9797492575, 7298142761 

Source: Based upon information on the website of IRCTC


— To Be Updated —

Information provided here is only indicative in nature and please always confirm all information with official sources before relying on them (Contact your nearest railway station or call 139 or visit the official website of Indian Railways). This website is not an official website of the Indian Railways but is run by a railway enthusiast. The official website of the railways is

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