Takealot contact number South Africa

You can find Takealot’s phone number, email address, postal address, list of social media accounts, and other contact information here.

About Takealot: 

Takealot is South Africa’s leading online store. It offers a wide range of products across 28 departments from household appliances, essentials & video games to furniture, makeup & TVs – plus so much more. You can browse millions of products and save items you want to custom lists for later. You can buy great products at great prices through a simple, secure online shopping experience. You can shop the mobile app anytime, anywhere.

Takealot Contact Details

Takealot 

Contact Number :  +27 87 362 8000

Customer Service Working Hours:
Weekdays 7h00 – 22h00
Weekends 9h00 – 18h00
Public Holidays 9h00 – 18h00
(Closed on Christmas & New Year’s Day)

Email Address : takealotgroupcomms@takealot.com

Official Website:   https://www.takealot.com/

Takealot Contact Us Page :   https://www.takealot.com/about/contact-us

 Office Address : 

Customer Collections and Returns

You can collect or return your order at a Takealot Pickup Point near you during the following operating hours.

Takealot Pickup Point Operating Hours:
Weekdays 8h00 – 18h00
Weekends 11h00 – 17h00
Public Holidays 11h00 – 17h00

*Please note: Individual Pickup Points’ operating hours may vary and are subject to change.

Fordsburg Pickup Point
Weekdays – 08h00 – 18h00
Weekends – 09h00 – 17h00
Public Holidays 19h00 – 17h00

Foreshore Pickup Point
Weekdays – 08h00 – 18h00
Weekends – 09h00 – 17h00
Public Holidays – 09h00 – 17h00

WITS University and FNB Bank City Pickup Points
16 December to 8 January – Closed

Midrand (N1 Bridge) Pickup Point
Weekdays – 06h00 – 18h00
Saturday – 08h00 – 15h00
Sunday – 08h00 – 13h00
Public Holidays – 08h00 – 17h00

Richmond Park (NEW Cape Town Warehouse Pickup Point) Collections
Weekdays – 08h00 – 18h00
Saturday – 08h00 – 15h00
Sunday – 08h00 – 17h00
Public Holidays – 08h00 – 13h00

Click here to find a Takealot Pickup Point near you.

Cape Town Office

12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001

Takealot Customer service Contact Details

Takealot has a customer service team that is available to assist customers with their queries and concerns. Here’s how you can get in touch with Takealot customer service:

  1. Phone: You can contact Takealot customer service by phone at 087 362 8000. The customer service team is available to take your calls from 8am to 6pm on weekdays and from 9am to 2pm on weekends and public holidays.
  2. Email: You can send an email to Takealot’s customer service team at help@takealot.com. They aim to respond to all email queries within 24-48 hours.
  3. Live Chat: Takealot also offers a live chat feature on their website, which allows you to chat with a customer service representative in real-time. Simply click on the “Chat with us” button on the Contact Us page to initiate a chat.
  4. Social Media: You can also reach out to Takealot’s customer service team on social media platforms like Twitter and Facebook.
  5. Help Center: Takealot’s Help Center is a useful resource that provides answers to frequently asked questions, as well as step-by-step guides to resolving common issues.

How to Contact Takealot customer service?

You can contact Takealot customer service in the following ways:

  • Online: Visit the Takealot website and use the live chat feature to speak with a customer service representative in real time.
  • Email: Send an email to customer@takealot.com with your question or concern.
  • Phone: Call the Takealot call center at 087 362 8000.

 

Useful links for contacting Takealot in South Africa:

  1. Takealot Customer Service page: https://www.takealot.com/help/contact-us This page provides you with various ways to contact Takealot, including phone numbers, email addresses, and live chat options.
  2. Takealot Customer Service Twitter account: https://twitter.com/TakealotCS You can also reach out to Takealot’s customer service team on Twitter by sending a tweet or direct message to their official account.
  3. Takealot Facebook page: https://www.facebook.com/Takealot/ You can contact Takealot by sending a message or posting on their Facebook page.
  4. Takealot Help Center: https://www.takealot.com/help The Help Center on the Takealot website provides answers to frequently asked questions and can be a helpful resource for resolving common issues.
  5. Takealot Mobile App: The Takealot mobile app is available for download on both Android and iOS platforms, and you can use it to contact Takealot customer support or track your orders.

 

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