Looking for WBSEDCL Compliant ? Here is the best way to find the most detailed information about WBSEDCL Compliant .
Helpline Number(24X7) |
Theft Reporting(6 am to 9 pm) |
19121 |
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Defect/Danger in WBSEDCL’s network?
WhatsApp Photo and Location to 8900793100 |
How do I complain to WBSEDCL?
WBSEDCL has implemented SMS & Missed Call facility to enhance Consumer Services. Consumer with registered mobile no. with WBSEDCL can now docket their ‘No-Power’ complaints either by sending SMS in a predefined text or by giving a missed call.
Visit : Docket your Complaint
ontact Information of Regional Grievance Redressal Officers
| Name of the Region | Name of RGRO | Designation | Address | Telephone | Mobile Number (Official) | |
|---|---|---|---|---|---|---|
| Bidhannagar Regional Office | Smt. Arpita Mandal | D.E.(Elec) | Finance Center, 2nd Floor, CBD Plot No-1, Action Area-II, New Town, Rajarhat, Kolkata-700161. |
(033) 23248415 | 8900798159 | rgro.bidhannagar@wbsedcl.in |
| 24 Pgn (N) Regional Office | Sk. Abdul Mahbood | D.E. (Elec.) | Administrative Building (Ground & 1st Floor) B.T. Road, Vivek Nagar, P.S. Khardah, District North 24 Parganas, Pin 700119. |
(033) 25920353 | 8900798458 | rgro.north24pgs@wbsedcl.in |
| 24 Pgn (S) Regional Office | Smt. Payel Mondal | D.E. (Elec) | Administrative Building (1st Floor), Baruipur: Padmapukur, Kulpi Road, Kol- 144 | (033) 24230493 | 8900798449 | rgro.south24pgs@wbsedcl.in |
| Howrah Regional Office | Sri Biswanath Adhya | D.E. (Elec.) | 13, NS Road ,Mallick Phatak,Howrah-711101 | (033) 26370499 | 8900798329 | rgro.howrah@wbsedcl.in |
| Hooghly Regional Office | Sri Subrata Dutta | D.E. (Elec) | Hooghly Regional Office, Rammandir, Chinsurah R.S., Hooghly – 712102 | (033) 2686 5487 | 8900797411 | rgro.hoogly@wbsedcl.in |
| Purba Burdwan Regional Office | Sri Saswata Chowdhury | D.E. (Elec.) | 1st Floor, New Administrative Building. Power House Complex. Frezer Avenue. Burdwan – 713101 | 0342-2662424 | 8900797033 | rgro.purbaburdwan@wbsedcl.in |
| Paschim Burdwan Regional Office | Sri Laltu Mondal | D.E. (Elec.) | Kalyanpur Housing Estate Kalyanpur Market Ramkrishna Mission, Asansol-713305, Paschim burdwan | 0341-2251787 | 8900797202 | rgro.paschimburdwan@wbsedcl.in |
| Birbhum Regional Office | Sri Arpan Chaudhuri | D.E. (Elec.) | Super Market Complex, 2nd floor, Suri, Birbhum – 731101 | (03462) 255682 | 8900797284 | rgro.birbhum@wbsedcl.in |
| Nadia Regional Office | Sri Som Nath Roy | S.E. (Elec.) | Administrative building Power House Complex Bejikhali, Krisnanagar PIN Code: 741101 | 03472-251150 | 8900796022 | rgro.nadia@wbsedcl.in |
| Murshidabad Regional Office | Sandip Majumder | D.E. (Elec.) | Cantonment Road, opp. Ritwik Sadan, Murshidabad, Pin – 742101 | (03482) 250924 | 8900796133 | rgro.murshidabad@wbsedcl.in |
| Malda Regional Office | Sri Shakti Kumar Singh | D.E. (Elec.) | Commercial Estate, Netaji Market, Malda, Pin – 742101 | (03512) 220456 | 8900796251 | rgro.malda@wbsedcl.in |
| Paschim Midnapur Regional Office | Sri Debasish Chatterjee | D.E. (Elec.) | RGRO Administrative Building 2nd Floor,Burdge Town, Paschim Midnapur, Pin -721101 | (03222) 275655 | 8900799032 | rgro.paschimmedinipur@wbsedcl.in |
| Purba Midnapore Regional Office | Sri Gopal Chandra Jana | D.E. (Elec.) | 3rd Floor, Bijli Bhavan, Daharpur, P.O.+P.S.-Tamluk, Dist.- Purba Medinipur | (03228) 263256 | 8900799183 | rgro.purbamedinipur@wbsedcl.in |
| Bankura Regional Office | Sri Tarun Acharyya | D.E. (Elec.) | Bidyut Prasasonik Bhavan, Lalbazar, Bankura | (03242) 250880 | 8900799303 | rgro.bnk@wbsedcl.in |
| Purulia Regional Office | Sri Chanchal Mondal | D.E. (Elec.) | Office Of the Regional Manager, Tarit Bhavan, First Floor, Deshbandhu Road, Purulia, Pin-723101 | (03252) 255361 | 8900799419 | rgro.purulia@wbsedcl.in |
| Uttar Dinajpur Regional Office | Sri Santa Roy | D.E. (Elec.) | Administrative Building, WBSEDCL, Shivbari, Mohanbati, Raiganj, U/Dinajpur – 733134 | (03523) 252529 | 8900795271 | rgro.ud@wbsedcl.in |
| Darjeeling Regional Office | Sri Sumit Chowdhury | D.E. (Elec.) | Darjeeling Region,WBSEDCL, 3rd Floor, Administrative Building, Power House Campus, 2nd Mile, Sevoke Road, Siliguri-734001 | (0353) 2540571 | 8900795024 | rgro.darjeeling@wbsedcl.in |
| Jalpaiguri Regional Office | Shibu Sarkar | D.E. (Elec.) | SJDA Complex, P.O. Denguajhar, Jalpaiguri,Pin-735121 | (03561) 257840 | 8900795122 | rgro.jalpaiguri@wbsedcl.in |
| Cooch Behar Regional Office | Sri Biplab Roy | D.E. (Elec.) | N.N. Road by Lane, opposite to N.N.Park, Cooch Behar, Pin-736101 | (03582) 229049 | 8900795212 | rgro.coochbehar@wbsedcl.in |
| Dakshin Dinajpur Region | Sri Shubhadip Banerjee | D.E. (Elec.) | Dakshin Dinajpur Region, WBSEDCL, Beltala Park, Near Beltala Post Office, Balurghat, Dakshin Dinajpur, PIN 733103 | (03522)255035 | 8900795323 | rgro.dd@wbsedcl.in |
| Alipurduar Regional office | Sri Gobinda Talukdar | DE (Elec.) | Dooars Kanya, Room No. 501, P.O. & Dist.- Alipurduar Pin-736121 | (03564)295435 | rgro.alipurduar@wbsedcl.in |
Contact Information of Principal Grievance Redressal Officers
| Sl No. | Name of the Department | Name of CGRO | Designation | Address | Telephone | |
|---|---|---|---|---|---|---|
| 1 | Customer Relation Management Cell | Sri Sanjoy Kumar Bhunia | Chief Engineer | Bidyut Bhawan, Gr Floor, Block-A, Karunamayee, Saltlake, Kolkata-91 | 033-23591943 | crmcell@wbsedcl.in |
Contact information of the Ombudsman, WBERC
Office of the Ombudsman, West Bengal Electricity Regulatory Commission,
(Appointed u/s 42(6) of the Electricity Act, 2003)
Plot No.-AH/5(2nd Floor),
Premises No. Mar 16-1111
Action Area,1A, New Town, Rajarhat, Kolkata-700 163
(033) 2962 3756
wbercombudsman20l2@gmail.com
Source : https://www.wbsedcl.in/irj/go/km/docs/internet/new_website/Grievance_Redressal_for_consumers.html